What do the error/information codes indicate? (LS-WVL, LS-WXL series) - Details of an answer (2024)

Status LED


There are 5 LEDs on the LinkStation: "Power", "Function", "Info/Error", "Link/Act"and "AC adaptor".

What do the error/information codes indicate? (LS-WVL, LS-WXL series) - Details of an answer (1)

Power LED

StatusDescriptions
Glowing BlueThe LinkStation is powered on.
Blinking BlueThe LinkStation is starting up or shutting down.
LED is OFFThe LinkStation is off.

Function LED

StatusDescriptions
Glowing BlueDirectCopy is ready (lights for 1 minute).
USB device is dismounted (lights for 5 seconds).
Initialization is in progress.
Blinking Blue

DirectCopy is in use.
Note:
The function LED (blue) and the info/error LED (orange) blink together if an error occurs during DirectCopy.
Please do the following if this happens:

  1. Shut down the LinkStation.
  2. Detach the USB device from the LinkStation.
  3. Reattach the USB device to the LinkStation.
  4. Power on the LinkStation.

Info/ErrorLED

The Info/Error LED blinks orange when there is a message. The message is coded by the pattern of blinking.

What do the error/information codes indicate? (LS-WVL, LS-WXL series) - Details of an answer (2)

Note: The messages are also available (uncoded) in NAS Navigator2.

PlaceStatusDisplay example
10s placeThe LED illuminates for 1.0 seconds every 0.3 seconds.
The number of flashes is the tens place of theinformation code.

I23
What do the error/information codes indicate? (LS-WVL, LS-WXL series) - Details of an answer (3)

1s placeThe LED illuminates for 0.5 seconds every 0.3 seconds.
The number of flashes is the ones place of theinformation code.
Information codeDescriptions
I10System temperature mayhave exceeded the maximum safe value.
Move the LinkStation to a cooler location.
Do not place objects in the area around the LinkStation.
I11The bad sectors in the hard drive may have reached a dangerous level.
Replace the hard drive.
I12Operating in degraded mode.
I13Formatting the RAID array.
I14Checking the RAID array.
I15Examining the error statu of the RAID array.
Transfer speeds are slower during the examination process.
I16Creating the RAID array.
I17Resyncing theRAID array.
Transfer speeds are slower during the resyncing process.
I18Rebuilding the RAID array.
Transfer speeds are slower during the rebuilding process.
I19Writing 0s to the RAID array, erasing all data.
I20Checking the hard drive.
I21Checking the hard drive.
I22Erasing the data of the hard drive.
I25Updating the LinkStation firmware.
Do not turnoff the power during the updating process.
I26Initializingall settings in the Web Admin interface.
I27Checking a USB hard drive.
I28Formatting a USB hard drive.
I32The RAID should be rebuit or a drive should be formatted.Normally this is displayed after a hard drive has been replaced.
Rebuild the RAID array or format the hard drive in the Web Admin interface.
I46Data migration or conversion (RAID migration) is in progress.
Do not turn off the LinkStation power.
I47Data migration orconversion (RAIDmigration) is in progress.
Do not turn off the LinkStation power.


Info/Error LED glowing amber

When the new firmware is avalable, the Info/Error LED will glow amber. Update the firmware. (It shows as "I52" on NAS Navigator2.)

ErrorLED

The Info/Error LED blinks red to indicated an error. The error may be identified by the pattern of blinking.

What do the error/information codes indicate? (LS-WVL, LS-WXL series) - Details of an answer (4)

PlaceStatusDisplay example
10s placeThe LED illuminates for 1.0 seconds every 0.3 seconds.
The number of flashes is the tens place of the error code.

E22
What do the error/information codes indicate? (LS-WVL, LS-WXL series) - Details of an answer (5)

1s placeThe LED illuminates for 0.5 seconds every 0.3 seconds.
The number of flashes is the ones place of the error code.
Error codeDescriptions
E04The firmware is corrupted.
Concacttechnical support for assistance.
E10The LinkStation is running on the UPS battery due toa power outage. The system will no be shut down safely.
Check that power is being supplied to the UPS, and if there are no prblems, turn on the LinkStation.
E11An error occurred in the fan speed.
Check that no foreign objects or dust are clogging the fan. If any foreign objects or dust are found, use a pair of tweezers, air duster, or other tool to remove them.
If the error is displayed again, contact techincal support for assistance.
E12System temperature has exceeded the maximum safe value.
Do not place objects in the area around the LinkStation. Also, move the LinkStation to a cooler location.
E13An error occurredin the RAID array. It will run in degraded mode until the error is corrected.
Replace the failed drive indicated by the red LED assoon as possible.
After replacement, rebuild theRAID array after starting the LinkStation.
E14The RAID array cannot be mounted.
Run the RAID array diskcheck in the LinkStation's Web Admin interface.
E15The bad sectors in the hard drive have reached a dangerous level.
Replace thehard drive indicated by the red LED.
E16Unable to find the hard drive. The drive may bedisconnected or may have failed.
After shutting down, reinstall thehard drive.
E22

Mounting of hard drive failed.
Format the hard drive.
After formatting and rebooting, if the error still apears, replace the drive.
If this error is displayed again, contact technical support for assistance.

E23An error occurred, so the hard drive was removed from the RAID array.
Replace the hard drive indicated by the red LED.
E30The hard drive may be damaged.
Replace the hard drive indicated by the red LED.

Link/Act LED

StatusDescriptions
Glowing greenLinking.
Blinking greenAccessing.

AC adapter LED

StatusDescriptions
GreenPower is connected.
OffPower is not connected.
What do the error/information codes indicate? (LS-WVL, LS-WXL series) - Details of an answer (2024)
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